Customer Experiences

Lingerie & Swimwear specialists for over 25 years.
“Just to write to you that I got excellent treatment and service by your team in the Nicolway Bryanston shop.”

– Charlotte (08/2022)

“Nicolway Staff so professional and special thanks to Busi for her help and gentleness yesterday! All credit to Maureen Esterhuysen for such a beautiful shop – and her kindness always!”

– Gail (05/2022)

“I visited the Barclay & Clegg Nicolway today. I was so impressed by Lesego’s fantastic service and wonderful attitude. She made me feel so comfortable through the whole process of selecting a bra (a daunting task for me since I only wear sports bras and have done so for so many years). This was the complete opposite of the service I had received earlier that day at a lingerie store in Fourways Mall. Now I know where to go and who to recommend when looking for a new bra! Thank you!”

– Jess (11/2021)

“I just want to say a MASSIVE thank you to Thandi from the Nicolway branch. I have struggled for years to find bras as I have a large bust, but the first time I walked into the store, Thandi knew exactly what bra would work for me and helped me with such a smile. Thank you Thandi! You have truly changed my bra shopping experience forever and I will only buy my bras from you in the future. Thank you!”

– Jennifer (11/2021)

“I was super impressed with the service I received from your shop assistance at the Nicolway branch yesterday. Thandi was really helpful in finding the right prosthesis and suitable underwear. You can be proud of your staff.”

– Elsabe (10/2021)

“If you like ‘best fit’ this is the place!”

– Dina (09/2021)

“Weereens baie dankie vir julle baie proffesionele hulp en naverkoopdiens. My ander bra’s pas en lyk ook nou sommer almal beter aan my lyf danksy jou passing-advies.”

– Cecilia (09/2021)

“Just want to say thank you. At 34 I finally found a bra that makes me feel wonderful. I have worn uncomfortable sports bras to handle my large chest, but those days are over!! Thank you.”

– Elizabeth (08/2021)

“Best service best of all service with a great smile. Thank you so much🌸”

– Lucille (07/2021)

“Thanks! I will be sure to go back. Wonderful, efficient and friendly staff and service”

– Dawn (12/2020)

“I was in the Nicolway shop today and received service from Thandi that was both very efficient and very charming. She knows the stock, seems to know bodies and could assess what I needed when I was looking for both a bathing costume and a bra. She also understood that I was looking for more affordable options and didn’t try to press the most expensive costume on me.

It was a pleasure to be given goods that were the right size, just because she could look at me and know what would fit. It made my shopping expedition a pleasure rather than an ordeal.

Thandi is an asset to your store.”

– Josephine (10/2020)

“Great customer care (❤)”

– Lulonke (06/2020)

“Professional and efficient staff. Got the correct fitting. Thank you for excellent service!”

– Susan (02/2020)

“Thank you very much to Chrispa who has assisted me this morning with a fitting – I can definitely recommend her (friendly, compassionate and professional service).”

– Hanlie

“First I want to say thank you very much! I was very excited when I discovered this amazing lingerie shop, I had already given up on looking sexy inside. I am a big lady aged 42 I never thought I would ever get bra’s that would be able to hold my big breasts, thanks B&C.”

– Beatrice

“I’d just like to share with you that I think Thandi is amazing and well worth my taking the time to tell you so. Her approach, service, professionalism, empathy and sincere interest in assisting me were all most refreshing and appreciated”

– Charmaine

“Beautiful home like environment (at the Barclay & Clegg Lifestyle Centre) where you can relax and fit bra’ and underwear. Professional staff to assist with your prosthesis and bra’s. Enjoy a cup of coffee while fitting. A large variety of bathing suits.”

– Heather (02/2020)

“I received excellent personal service. High quality lingerie as well as sports wear and ladies casual wear. I had excellent treatment at the (Zuperia) spa..had a hot stone full body massage. Excellent therapist. What a relaxing treatment/experience. Will definitely be back soon!”

– Stephnie (07/2019)

“Customer service is the best, visit them and see it yourself.”

– Thandiwe

“Barclay & Clegg in Albert Street, Waterkloof. Susan and Chrispa will be at your assistance… Private, professional and knowledgeable.”

– Lana

“Afternoon Maureen,

Thank you so very much – I am amazed and so impressed at your superb service, and the huge effort you made for one little customer living on a farm in the sticks.

I collected the parcel in Lydenburg this morning and could hardly wait to get home and have a look at what I’d only seen pictures of on the website.  I am very happy with all three, and I’ve tried them on – they all fit very comfortably.  I think that the 32FF is a much better fit than the 30GG, but I will have to wear them for a day to be sure.  With the previous bras from Liza Clifford, I still get painful red welts around my chest after a day wearing all the 30GG.  So, I am very happy with Louise’s fitting / measuring and very glad that I went into your Brooklyn shop before you ordered the bras.

I will phone Louise this afternoon.

I would definitely like to get some more Janira panties later in the year.  We are more often in Fourways than Pretoria and I think you have a shop there as well, but it will depend on where we will be.

Was Paris / Seine river flooding when you were there? – wouldn’t Cape Town love some of that rain?

Once again thank you very very much, I am so pleased and happy with the bras and panties.

Wishing you all the very best.


– Sue

“My teenage daughter hates shopping for a bra. She has a very small frame and large bust and not very confident as she gets teased a lot. I went to your shop in Brooklyn after her physio recommended the store, and I am extremely impressed. I was assisted by Louise and Ellen, and they took their time to help find a perfect bra for my daughter. I saw tears of joy from my daughter as she found a bra that minimised her J cup size and which also gave her the right support. They also have a lady that assisted us with tailoring – how amazing is that! I’m super impressed and they have restored my daughter’s confidence. Thank you Ladies.”

– Thelma